Travel & Hospitality is a competitive and service oriented industry, so those eyeing an opportunity in this segment should be adaptable to change, ready to face challenges and most importantly should be people’s person. Having an affinity towards the client, sociable nature and sensitivity to understand the needs and problems of the people are some of the pre-requisites in this sector. Interest and knowledge about different cultures and customs also act as an added advantage, as tourism industry in India attracts a lot of foreign tourists from across the world.
To be successful in travel and hospitality sectors, one must have necessary educational qualifications too. Courses are available at all levels – certificate, diploma, bachelors and masters. Apart from the general foundation courses, specialised programmes such as diploma in bakery and confectionery, diploma in house keeping, diploma in front office, diploma in food and beverage service, diploma in food production, certificate course in hotel and catering management, craftsmanship course in food and beverage service, craftsmanship course in food production, PG diploma in dietetics and hospital food service, post graduate diploma in accommodation operation and management, bachelor’s degree in hotel management, bachelor’s degree in travel and tours, master’s degree in hospitality administration, master’s degree in travel and tourism and many more, are offered by various government and private institutes. Though there are a lot of courses available, one should be sure about one’s interest area before taking a plunge into a field.