I think you need to figure out which area of hospitality you wish to work in. You cannot allow one bad experience with a retail unit change your decision about this sector. There are enormous growth opportunities in the hospitality sector, as more and more hotels come up requiring large numbers of trained professionals. Graduates from hospitality can also work in retail, in aviation with airline companies, as well as in areas of customer service in MNCs. So you need to identify which area you wish to make a career in and work there for at least a couple of years before taking up study for a Master’s degree. You can also consider an MBA for future career growth. Some institutes offering Masters in Hospitality, include: Hotel & Catering Management Institute, Chandigarh; NRAI School of Mass Communication, Management & Technology, Delhi; GIMS School of Hotel Management, Mumbai and Cambay Institute of Hospitality Management, Jaipur. You need to look up the eligibility requirements of various institutes in case you wish to pursue a MBA in hospitality management, which is another option at your disposal. Most institutes require you to be a graduate and have appeared in a MAT exam.
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